Cookie Policy

This document is meant to explain the types of cookies and other tracking technologies that PrintKOK may place on your device, either when you are visiting our web properties, or if you are visiting the storefront of a merchant who uses our platform to power their site.

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the PrintKOK website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing thesecurity of the service.
  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

PrintKOK is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

  • First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants’ websites are performing and make relevant improvements to improve your browsing experience.
  • Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how to opt out of Google Analytics, see below.

Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. Read more about how companies use cookies to conduct targeted or retargeted advertising here. We do not set advertising cookies through our merchants’ storefronts ourselves, though merchants may choose to do so independently.

Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.

Merchant storefronts

When merchants use our platform to power their online stores, we place the following cookies for visitors of their stores:

Cookies Necessary for the Functioning of the Store:

NAME

FUNCTION

DURATION

_ab

Used in connection with access to admin.

2y

_customer_account_shop_sessions

Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts

30d

_secure_account_session_id

Used to track a user's session for new customer accounts

30d

_secure_session_id

Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

24h

_shopify_country

For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.

session

_shopify_m

Used for managing customer privacy settings.

1y

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

2w

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

1y

_cmp_a

Used for managing customer privacy settings.

1d

c

Used in connection with checkout.

1y

cart

Used in connection with shopping cart.

2w

cart_currency

Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

2w

cart_sig

A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.

2w

cart_ts

Used in connection with checkout.

2w

cart_ver

Used in connection with shopping cart.

2w

checkout

Used in connection with checkout.

4w

checkout_token

Used in connection with checkout.

1y

customer_account_locale

Used in connection with new customer accounts

1y

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localization.

2w

master_device_id

Used in connection with merchant login.

2y

previous_step

Used in connection with checkout.

1y

discount_code

Used in connection with checkout.

session

remember_me

Used in connection with checkout.

1y

secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

1y

shopify_pay

Used in connection with checkout.

1y

shopify_pay_redirect

Used in connection with checkout.

1 hour, 3w or 1y depending on value

shop_pay_accelerated

Used in connection with checkout.

1y

storefront_digest

Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

2y

tracked_start_checkout

Used in connection with checkout.

1y

checkout_session_lookup

Used in connection with checkout.

3w

checkout_prefill

Used in connection with checkout.

5m

checkout_queue_token

Used in connection with checkout.

1y

checkout_queue_checkout_token

Used in connection with checkout.

1y

checkout_worker_session

Used in connection with checkout.

3d

checkout_session_token

Used in connection with checkout.

3w

checkout_session_token_<<token>>

Used in connection with checkout.

3w

cookietest

Used to ensure our systems are working correctly

1m

order

Used in connection with order status page.

3w

identity-state

Used in connection with customer authentication

24h

identity-state-<<token>>

Used in connection with customer authentication

24h

identity_customer_account_number

Used in connection with customer authentication

12w

card_update_verification_id

Used in connection with checkout.

20m

customer_account_new_login

Used in connection with customer authentication

20m

customer_account_preview

Used in connection with customer authentication

7d

customer_payment_method

Used in connection with checkout.

1h

customer_shop_pay_agreement

Used in connection with checkout.

20m

pay_update_intent_id

Used in connection with checkout.

20m

localization

Used in connection with checkout.

2w

profile_preview_token

Used in connection with checkout.

5m

login_with_shop_finalize

Used in connection with customer authentication

5m

preview_theme

Used in connection with the theme editor

session

shopify-editor-unconfirmed-settings

Used in connection with the theme editor

16h

wpm-test-cookie

Used to ensure our systems are working correctly.

session

Reporting and Analytics

NAME

DESCRIPTION

DURATION

_landing_page

Track landing pages.

2w

_orig_referrer

Track landing pages.

2w

_s

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_fs

Shopify analytics.

30min

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

1y

_y

Shopify analytics.

1y

_shopify_ga

Shopify and Google Analytics.

session

customer_auth_provider

Shopify analytics.

session

customer_auth_session_created_at

Shopify analytics.

session

shop_analytics

Shopify analytics.

1y

unique_interaction_id

Shopify analytics.

10min

PrintKOK’s websites

When visitors load PrintKOK’s websites, we generally place the following PrintKOK cookies:

Cookies Necessary for the Functioning of the Sites

NAME

DESCRIPTION

DURATION

_Brochure_session

Used in connection with browsing through site.

-

checkout

Used in connection with Pay checkout on shop.app.

3w

signed_in

Used in connection with Shop login.

1y

user

Used in connection with Shop login.

1y

Reporting and Analytics

NAME

FUNCTION

_landing_page

Tracks landing pages.

_orig_referrer

Tracks landing pages.

_s

Shopify analytics.

_session_id

Shopify analytics

_shopify_s

Shopify analytics.

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

_shopify_uniq

Shopify analytics.

_shopify_y

Shopify analytics.

_y

Shopify analytics.

*_assignment

Shopify analytics

ab_test_*

Shopify analytics.

cart_sig

Shopify analytics.

ki_r

Shopify analytics.

ki_t

Shopify analytics.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Cookies Necessary for the Functioning of the Sites

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Cloudflare

Shopify uses Cloudflare Network as a Service for edge routing.

https://www.cloudflare.com/privacypolicy/

Reporting & Analytics

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Alexa Metrics

We use Alexa Metrics to help measure how users interact with our websites.

https://www.alexa.com/help/privacy

Bizible

We use Bizible to help measure how users interact with our websites.

https://documents.marketo.com/legal/privacy/

Chartbeat

We use Chartbeat to help measure how users interact with our websites.

https://chartbeat.com/privacy/

Crazy Egg

We use Crazy Egg to help measure how users interact with our websites.

https://www.crazyegg.com/privacy

Datadog RUM

We use Datadog RUM to help measure how users interact with our websites.

https://www.datadoghq.com/legal/privacy/

DC Analytics

We use DC Analytics to help measure how users interact with our websites.

https://dcanalytics.dcmn.com/privacy-policy

Facebook Pixel

We use Facebook Pixel to help measure how users interact with our websites.

https://www.facebook.com/privacy/explanation

Fullstory

We use Fullstory to help measure how users interact with our websites.

https://www.fullstory.com/legal/privacy/

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy

Google Tag Manager

We use Google Tag Manager to help manage analytics vendors.

https://policies.google.com/privacy

Hotjar

We use Hotjar to help measure how users interact with our websites.

https://www.hotjar.com/legal/policies/privacy

iSpot

We use iSpot to help measure how users interact with our websites.

https://www.ispot.tv/terms-of-service

KissInsights

We use KissInsights to help measure how users interact with our websites.

https://signin.kissmetrics.com/privacy/

LinkedIn Insight Tag

We use LinkedIn Insight Tag to help measure how users interact with our websites.

https://www.linkedin.com/legal/privacy-policy

New Relic

We use New Relic to help measure how users interact with our websites.

https://newrelic.com/termsandconditions/privacy

Optimizely

We use Optimizely to help us test improvements or changes to our websites.

https://www.optimizely.com/privacy/

Pinterest Analytics

We use Pinterest Analytics to help measure how users interact with our websites.

https://policy.pinterest.com/privacy-policy

Segment

We use Segment to help measure how users interact with our websites.

https://segment.com/legal/privacy/

Snapchat

We use Snapchat to help measure how users interact with our websites.

https://snap.com/privacy/privacy-policy

Taboola

We use Taboola to help measure how users interact with our websites.

https://www.taboola.com/policies/privacy-policy

Tealium

We use Tealium to help manage analytics vendors.

https://tealium.com/privacy/

TikTok

We use TikTok to help measure how users interact with our websites.

https://www.tiktok.com/legal/privacy-policy?lang=en

Twitter

We use Twitter to help measure how users interact with our websites.

https://twitter.com/en/privacy

Yelp Audience Platform

We use Yelp to help measure how users interact with our websites.

https://terms.yelp.com/privacy/en_us/20200101_en_us/

 

Advertising

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Microsoft Advertising

We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.

https://privacy.microsoft.com/en-ca/privacystatement

Drift

We use Drift to help us with conversational marketing to customers while they visit our websites.

https://www.drift.com/privacy-policy/

Facebook Custom Audiences

We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.

https://www.facebook.com/policy.php

Google

We use Google Ads to deliver targeted advertisements to individuals who visit our websites.

https://policies.google.com/privacy

Hubspot

We use Hubspot to manage our relationships with our customers.

https://legal.hubspot.com/privacy-policy

Intercom

We use Intercom to manage our relationships with our customers.

https://www.intercom.com/terms-and-policies#privacy

Marketo

We use Marketo to manage our relationships with our customers.

https://documents.marketo.com/legal/privacy/

Outbrain

We use Outbrain to deliver targeted advertisements to individuals who visit our websites.

https://www.outbrain.com/privacy

Quora

We use Quora to deliver targeted advertisements to individuals who visit our websites.

https://www.quora.com/about/privacy

Reddit

We use Reddit Ads to deliver targeted advertisements to individuals who visit our websites.

https://www.reddit.com/help/privacypolicy

SourceKnowledge

We use SourceKnowledge to deliver targeted advertisements to individuals who visit our websites.

http://www.sourceknowledge.com/privacy

Yahoo Japan Ads

We use Yahoo Japan Ads to deliver targeted advertisements to individuals who visit our websites.

https://about.yahoo.co.jp/common/terms/

Social Media & Content

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Disqus

We use Disqus to provide commenting capabilities on posts on our websites.

https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Facebook Connect

We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.

https://www.facebook.com/policy.php

Gravatar

We use Gravatar to allow visitors to our websites to create avatars.

https://en.gravatar.com/site/privacy

Twitter

We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.

https://twitter.com/en/privacy

Wistia

We use Wistia to display video content.

https://wistia.com/privacy

Oberlo websites

When visitors load Oberlo’s websites, we generally place the following Oberlo cookies:

Cookies Necessary for the Functioning of the Sites

NAME

FUNCTION

oberlo_session

Used in connection with navigation through an app.

shippingCountry

Used in connection with navigation through an app. For product exploration, calculating shipping price.

user_locale

Used in connection with customer login. For storing language chosen in log-in page.

hideFufilmentBanner

Used in connection with navigation through an app.

hideBulkOrderingFeatureBanner

Used in connection with navigation through an app.

hideChangePlanBannerBulkFulfillment

Used in connection with navigation through an app.

hideBanner101

Used in connection with navigation through an app.

alert_setup_notifications_1

Used in connection with navigation through an app.

Reporting and Analytics

NAME

FUNCTION

conversion

Oberlo analytics.

conversion_leave

Oberlo analytics.

trackExtensionCheck

Oberlo analytics.

shopify_ref

Analytics relating to marketing & referrals. Referrals tracking.

Additionally, we use pixels and tags from the following third parties, which may in turn place cookies:

Reporting & Analytics:

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Loggly

We use Loggly to help us troubleshoot and fix issues with our websites.

https://www.loggly.com/about/privacy-policy/

Sleeknote

We use Sleeknote to measure how people interact with our website.

https://sleeknote.com/privacy-policy

Inspectlet

We use Inspectlet to help measure how users interact with our websites.

https://www.inspectlet.com/terms-of-service

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy

Fullstory

We use Fullstory to help measure how users interact with our websites.

https://www.fullstory.com/legal/privacy/

KissInsights

We use KissInsights to help measure how users interact with our websites.

https://signin.kissmetrics.com/privacy/

Optimizely

We use Optimizely to help us test improvements or changes to our websites.

https://www.optimizely.com/privacy/

LinkedIn Insight Tag

We use LinkedIn Insight Tag to help measure how users interact with our websites.

https://www.linkedin.com/legal/privacy-policy

Tapfiliate

We use Tapfiliate to help measure how users interact with our websites.

https://tapfiliate.com/privacy/privacy-policy/

Advertising:

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Microsoft Advertising

We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.

https://privacy.microsoft.com/en-ca/privacystatement

Facebook Custom Audiences

We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.

https://www.facebook.com/policy.php

Google

We use Google Ads to deliver targeted advertisements to individuals who visit our websites.

https://policies.google.com/privacy

Intercom

We use Intercom to manage our relationships with our customers.

https://www.intercom.com/terms-and-policies#privacy

Social Media & Content:

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Disqus

We use Disqus to provide commenting capabilities on posts on our websites.

https://help.disqus.com/terms-and-policies/disqus-privacy-policy

Facebook Connect

We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.

https://www.facebook.com/policy.php

Gravatar

We use Gravatar to allow visitors to our websites to create avatars.

https://en.gravatar.com/site/privacy

Youtube

We use Youtube to display video content.

https://policies.google.com/privacy?hl=en-US

Wistia

We use Wistia to display video content.

https://wistia.com/privacy

AddThis

We use AddThis to display social share capabilities on the website.

https://www.addthis.com/privacy/terms-of-service

Twitter

We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.

https://twitter.com/en/privacy

Kajabi

We use Kajabi to serve Oberlo 101 course material.

https://kajabi.com/policies/privacy

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Many of the third party advertising and other tracking services listed above offer you the opportunity to opt out of their tracking systems. You can read more about the information they collect and how to opt out through the privacy policy links listed above.