PrintKOK currently provides 4 methods to make purchases.

PAY WITH CREDIT / DEBIT CARDS

Familiar card options like Visa, Mastercard and American Express are all accepted.

Visa Mastercard American Express

PAY WITH DIGITAL WALLETS

You can use Apple Pay or Google Pay for making purchases.

Apple Pay Google Pay

PAY WITH PAYPAL

Paypal

  1. You can send payments online quickly and securely.
  2. You can use your credit card, debit card, or bank account balance to pay.
  3. After submitting the order, you will be redirected to PayPal’s website to make payments.

BUY NOW, PAY LATER

Split the cost of your purchase into smaller interest-free payments with Klarna.

Klarna

*Please note that when you make a payment, PrintKOK will not collect your card number or personal information.

SAFE AND RELIABLE PAYMENT GUARANTEE

At PrintKOK, we take security and privacy of your information very seriously. Every information submitted through our website is fully protected, and only employees who need it to perform a particular job (for example, billing or customer service) can access the personally identifiable information. Our computers/ servers always store personally identifiable information that is kept in a secure environment.

When you send sensitive payment information through our website, it will be flagged as fraudulent and we will need to authenticate your payment. You may also be required to provide proof of transaction if there is any problem regarding the decline or failure of payments.

PAYMENT - FAQs

1. Why was I charged an international fee for my order?

Some customers leave feedback that some bank cards may not be authorized to process international transactions. To serve our clients from around the world, we use a payment platform that allows all types of payment but results in charging additional fees.

The international fee is charged by banks when purchases are made outside of your country. We do recommend that you get in touch with your bank to understand if this is the case.

2. Why is my card declined?

There are many common reasons why your card is declined. If your card payment has been declined and you are not sure why, please check the following reasons below:

Make sure it has been activated if your card is new or recently reissued.

Review Your Card Information:

  • Double-check to ensure all your information was entered correctly, especially the Transposing numbers (CVV).
  • Check the Card Expiration Date
  • Over Credit Limit: if you are already over limit or if your purchase would surpass the limit, your purchase can be rejected. While some credit cards allow you to go beyond your credit limit, other lenders might say no to the purchase.
  • Suspected Fraud: if you are making a large purchase, especially one outside your normal shopping behavior, the transaction may be flagged for potential fraud. Try to verify the transaction by submitting the code (OTP) or contact your bank and retry the process later.
  • Your Account Was Closed: contact your bank or try adding a new card.
  • Technical errors: Please retry later.

If everything seems to be correct, you can call the card issuer's customer service number on the back of your card for clarification. In that time, if you are in hurry to make that purchase, you can checkout via Paypal.

3. Do I need to pay Import Fees, Duties, and Taxes?

Customs policies vary widely depending on each country so some will charge and others may not. Tax is not included in the price on our website, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office.

4. How do I pay if I do not use PayPal?

You can use your card to pay through PayPal. While this is an option, you will be charged  a flat rate fee of 0.30$, plus 2.9% for each credit card transaction for domestic purchase.